We understand that plans change and that at any time it may be necessary to cancel or change your reservation.

  • To request a refund, you must contact us at info@launion.edu.gt.
  • If your cancellation is one month in advance, there will not be any charges for the refund.
  • If the cancellation is made three weeks in advance, there will be a surcharge of 10% to the total amount paid, to cover administrative expenses and preparation.
  • If the cancellation is two weeks in advance, the surcharge will be 20% of the total amount paid, to cover administrative expenses and preparation.
  • If cancellation is one week in advance, the surcharge will be 30% of the total amount paid, to cover administrative expenses and preparation.
  • If the cancellation is 24 hours in advance, the surcharge will be for 35% of the total amount paid, to cover administrative expenses and preparation.

Note:

  • The above surcharges apply to physical and online Spanish lessons, lodging, shuttle service, volunteer work, and in all other services which La Unión offers.
  • These policies are in effect from November 1, 2012, until December 31, 2016, and are subject to change.
  • If you cancel at any point during the time you are taking classes, you will be charged 20% of the total remaining time.
  • According to the fee of local banks, the rejection of personal checks is charged a penalty of $75.00 per check.
  • Make your payment online (is FREE) and get 5% discount on your total order.
  • If your payment is through a bank transfer, you must include your total additional costs for the service (according to your personal bank rates).
  • If your payment is physical, you can make it through personal checks, U.S. Dollars, Quetzales, Travelers Checks, and Euros.
  • Remember that for any other claim or refund, you can communicate to info@launion.edu.gt.
  • Pay online and get a 5% discount on your transaction!!”


For any question contact us!

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